Política de envío
Shipping Policy
At MAT Café, we believe great coffee deserves care from the moment it's roasted to the moment it reaches your doorstep.
We offer FREE standard shipping on all U.S. orders, with delivery times tailored to each product category.
Freshly Roasted Coffee
Fresh coffee, thoughtfully prepared for you.
Our coffee is roasted in small batches after your order is placed to help deliver exceptional freshness, aroma, and flavor.
- Roasting & Order Preparation: 1–5 business days.
- Shipping & Delivery: 1–5 business days after dispatch.
- Estimated Total Delivery: 2–10 business days.
- Shipping Cost: FREE within the United States.
Every order is carefully prepared and packed before leaving our roasting facility.
Once your coffee ships, you'll receive tracking information so you can follow its journey to your door.
Coffee Equipment & Accessories
We also offer a curated selection of brewing equipment and accessories to elevate your daily coffee ritual.
- Estimated Delivery: 10–15 business days from the order date.
- Shipping Cost: FREE within the United States.
Delivery times may vary depending on the product, fulfillment location, and shipping destination.
Orders With Multiple Products
If your order includes both coffee and brewing accessories, your items may ship separately.
This allows your freshly roasted coffee to be dispatched independently of your equipment.
You may receive multiple packages and tracking numbers at different times.
There are no additional shipping charges for separately fulfilled packages within eligible U.S. orders.
Order Tracking
Once your order has shipped, we'll send you a shipping confirmation email with tracking details.
Tracking information may take a little time to update after the carrier receives your package.
Delivery Estimates & Possible Delays
All delivery estimates are provided in business days and exclude weekends and public holidays.
While we work with our fulfillment partners and shipping carriers to ensure timely delivery, occasional delays may occur due to weather, holidays, carrier operations, or other unforeseen circumstances.
Delivery estimates are not guaranteed arrival dates.
Need Assistance?
Your experience matters to us.
If you have questions about your order, shipping status, or delivery, our team is here to help.
Email: support@shopmatcafe.com
Please include your order number so we can assist you as efficiently as possible.
Thank you for choosing MAT Café.
Fresh coffee. Thoughtfully delivered.
MAT Café — Crafted for Your Daily Ritual.